Case Management

When you or someone you love is struggling with a complex health problem, it can be difficult to know where to start. There are specialists, physical therapists, nurses and many others working hard to improve your health. It’s natural and normal to feel overwhelmed in that situation.

Our case managers can help you to prioritize all of the different aspects that you’re juggling. They will help you to set goals and work with you to make them achievable. They won’t go into your situation with a pre-conceived idea of what would be best for you. They will ask you the patient to communicate what is important to you. From there, they’ll help you accomplish what you desire.

Some individuals worry that they are losing control of their lives when a case manager is involved. The reality is that case managers are not managers of people. Their job is to help manage complicated medical circumstances. Case managers can help you to determine if you need more services or less. They will help you decide when it’s appropriate to begin or stop services as well.

Case management focuses on the entire realm of treatment, overseeing anything from mental health assistance to grief counseling. Your case manager will help to make sure that all of the moving parts of your treatment are working in harmony with each other so that the desired results are achieved.

It can be tough to organize and sort everything out. Your case manager will help to keep detailed documentation of how you or a loved one is progressing. They may have some extra insight or advice into your situation that no one else in your continuum of care has picked up on as well. If there is one part of your treatment that seems to be slipping through the cracks, your case manager will be able to follow up to make sure that nothing is missed.

We believe the heart of healthcare is service to people and the community.